Text Desk Privacy Policy

Last updated: 03/09/2016

Text Desk's Privacy Policy is designed to help you understand the collection, use, and disclosure of personal information that may be collected by Hyprsoft Corporation anytime you interact with Text Desk websites, applications, and services (referred to collectively as the "Services" in this document). Your personal information and privacy is a priority at Hyprsoft and we go to great lengths to ensure it is protected both internally at Hyprsoft and with any partners or affiliates we do business with. By using or accessing Text Desk, you are accepting the practices described in this Privacy Policy. Please take a few moments to read this policy and learn more about the type of information gathered and how we use it.

Information Collected and Why

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user movements around the site and to gather demographic information about our user base as a whole.

When using Text Desk you will automatically be provided three pieces of information (referred to collectively as the "Personal Information" in this document). A pairing code (which uniquely identifies your mobile device), a channel URI, and a cloud messaging identifier. These three pieces of information are stored in the cloud to assist Text Desk in directing incoming and outgoing text messages to the appropriate devices and recipients. This is the only information we store about you in the cloud.

Example Pairing Code
ab5e29e6-7d1b-4eab-a98b-81ccc914db15

Example Channel URI
https://www.domain.com/?token=AgYAAADuFXJx0tRaO2nU0A5itmPIc1MSsShLQgK6H5yOGqG1a5SIMsnVc8ygN72ZM86fbGeDv7TPl%nC7i oU96KcMJonAaTnIyje80Q8tYgNf3UDWLPClRP61hTrsGFp%2biAb834%3d

Example Cloud Messaging Identifier
APB91bFn6hEAwAAEW2m_dWAKC6I0x5NRDbmaKdhsfvziU-4fJ-DvAFX1ySG4xalFN_II9JiKhD-BH7FhIkbK9jZjfDUXxX0muAgOIen8x6wx6RcTEw8xnlWrQdVK4wkn9X5BFjAOk_Jnr3-w26WcOM6zutMMyQFrdB

Security

Text Desk takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Your personal information is located on a secured server behind a firewall.

Terms of Use, Notices, and Revisions

Hyprsoft may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you.

Contact Us

If you have questions or concerns regarding this Privacy Policy you should contact our privacy staff at support@splitware.com.

Disclosure of Information

Hyprsoft takes your privacy extremely serious. We do not sell or rent your personal information to other entities. To make sure your personal information is secure, we communicate these guidelines to Hyprsoft employees and strictly enforce privacy safeguards within the company. We ensure only authorized legal personnel have access to your personal information. Personal information MAY be provided to authorized Hyprsoft employees for the purpose of troubleshooting support requests.

We may be required to disclose personal information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Text Desk service or using the Text Desk name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.